Skills & Competencies for Sales Engineer II

Sales Engineer II job profile

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JOB SUMMARY for Sales Engineer II

Uses technical knowledge of product offerings to advise and support sales teams with pricing estimates and implementation guidance based on customer requirements.

JOB RESPONSIBILITIES for Sales Engineer II

Analyzes customers' technical specifications, recommends the best product configuration and installation process, and estimates implementation effort, time, and resources. Reviews sales proposals for accuracy, completeness, and quality. Develops and delivers technical product presentations used to engage customers and prospects and educate sales teams.

Sales Engineer II SALARY RANGE

BASE 50%
$96,812
TOTAL 50%
$102,603
Job Level
P02
Job Code
SM15000054
Education/Degree
Bachelor's Degree
Reports To
Manager

Sales Engineer II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Sales Engineer II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Sales Engineer II

1 Job Family Competencies – Technical Support
Proficiency Level -2
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Lists the step-by-step process of the back-end system as it relates to technical support.
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Level 2 Behaviors
(Light Experience)
Receives and answers customer calls to identify root cause of technical issues and concerns.
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Level 3 Behaviors
(Moderate Experience)
Researches technical developments to adapt new tools and drive seamless technical support delivery.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvements to current technologies and methods to improve the quality of technical support.
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Level 5 Behaviors
(Mastery)
Forecasts future trends in technical support services to create new approaches in handling customer concerns.
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2 Job Family Competencies – Product Development
Proficiency Level -2
Skill definition-Overseeing the creation of new products or improvement of the performance, cost, or quality of existing products to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Lists the processes in creating a product development plan.
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Level 2 Behaviors
(Light Experience)
Gathers relevant data to assist leaders with idea generation and new product brainstorming.
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Level 3 Behaviors
(Moderate Experience)
Performs product and market analysis to identify the need for product enhancement.
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Level 4 Behaviors
(Extensive Experience)
Oversees the execution phase, including finding defects or further changes to the new product.
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Level 5 Behaviors
(Mastery)
Oversees the transformation of consumer needs to product benefits and specifications.
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3 Sales Engineer II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Engineer II
Proficiency Level - 4
5 Competency for - Sales Engineer II
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Sales Engineer II

1 Core Competencies – Self-Motivation
Proficiency Level -3
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Describes benefits of personal drive to achieve goals or standards.
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Level 2 Behaviors
(Light Experience)
Documents feedback from our senior management to encourage and increase motivation.
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Level 3 Behaviors
(Moderate Experience)
Cultivates a mindset that stays curious, positive, and resilient.
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Level 4 Behaviors
(Extensive Experience)
Helps others to recognize and leverage their strength to their advantage.
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Level 5 Behaviors
(Mastery)
Delivers training activities to build continuous self-motivation and confidence across our organization.
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2 Core Competencies – Initiative
Proficiency Level -3
Skill definition-Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
Level 1 Behaviors
(General Familiarity)
Describes the critical role of initiative in successfully achieving the goal.
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Level 2 Behaviors
(Light Experience)
Identifies opportunities to produce the best results.
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Level 3 Behaviors
(Moderate Experience)
Prepares for unexpected contingencies to prevent possible risks.
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Level 4 Behaviors
(Extensive Experience)
Leverages strengths from one environment to apply them to another.
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Level 5 Behaviors
(Mastery)
Cultivates team members' habits of self-motivation and self-management.
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3 Sales Engineer II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Engineer II
Proficiency Level - 4
5 Competency for - Sales Engineer II
Proficiency Level - 5

Summary of Sales Engineer II skills and competencies

There are 0 hard skills for Sales Engineer II.
12 general skills for Sales Engineer II, Technical Support, Product Development, Knowledge of Customers, etc.
8 soft skills for Sales Engineer II, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Engineer II, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.

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